Why did I not receive the full wire transfer amount?

Our bank sometimes needs an Intermediary bank (corresponding bank) to process wire transfers, and this will result in an additional charge that the intermediary bank may deduct the amount being sent to you (withdrawal amount), and that is why the amount you receive may be less than the amount actually transfered from your SureTrader Account. 

It is difficult to avoid this charge. We will not know the fee that will be assessed as this is determined by the Intermediary bank during the time of transit and is not communicated to SureTrader.

This is a bank fee that you will need to take into consideration when choosing this method of withdrawal. Please note that you will receive confirmation of the amount actually transferred from SureTrader but you may incur bank fees during transit.  

Comments (2)

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