SureTrader Live Support
Get in touch
Send us an email
Feedback and suggestions submitted by customers like you
Start a chat session
Read help articles
News & updates
Browse our downloads
We are here to help
Short & Cover
Market & Limit Orders
Stop & Stop Limits
View 6 articles
My SureTrader Account
I forgot my password to my SureTrader Account Center. How do I reset my password?
I forgot my IBoss Trading Dashboard password. How do I reset it?
View 2 articles
Opening A New Account
What type of Accounts does SureTrader offer?
Are there any fees to open an account?
How do I go about submitting my documents?
Will my personal information be safe after I’ve submitted them?
Am I allowed to have more than one account?
View 17 articles
What are the Pre and Post Market Hours?
When will SureTrader sell my securities without notifying me?
How do I run SureTrader PRO on my Mac?
What does "No Permissions" mean?
Why am I getting "Not Enough Buying Power"?
View 30 articles
What annual forms may need to be filed by U.S. Persons with the U.S. Government?
What is the difference between principal, risk-less principal and agency?
Would my account be subject to Pattern Day Trading rules?
View 3 articles
Funding & Withdrawals
Why did I not receive the full wire transfer amount?
My withdrawal request was rejected. Why?
Why do I need to send a copy of my credit card?
How soon can I wire transfer any profits I make?
Can I deposit from a Business Account?
View 20 articles
No news yet
Just so you know...your website
View 1 feedback